Polar Bear Water Distillers Mfg. Co. Ltd. guarantees their products against defects in materials or workmanship for a period of 10 years pro-rated after 5 years on all stainless steel parts and 1 year only on all electrical components and other parts to the original purchaser only.

Any defects in parts or labor during the warranty period may be repaired or replaced without charge at any factory authorized service center. All defected parts shall be classified as "for warranty consideration". Polar Bear Water Distillers Mfg. Co. Ltd. will not be responsible for defects, damage or failure incurred by shipping, accidents, alterations, misuse, neglect, abuse or acts of God.

This warranty is not transferable and original purchaser is responsible for all freight costs to and from authorized repair centers. This warranty policy applies to residential systems only.

All Warranties are on the basis of  RETURN TO SUPPLIER. A Call out charge will be made of £40.00 per hour if you require a site visit. Time from leaving and returning to our Warehouse in Gargrave. Call out only by prior agreement


Tested and Certified by NSF International to ANSI standard 62.